PESCO has never not succeeded on a project we've given them. In fact, they wrote the book on our equipment. Literally. They took all the relevant available material and organized it into a book for our people to use. Then they led a class on the machines' operation and maintenance.
Jay Marquez, Plant Manager, a personal care contract manufacturer
When your maintenance team is stumped, we have answers.
PESCO diagnoses the complex equipment problems that overwhelm many in-house maintenance teams, working across mechanical, electrical, controls, pneumatic and hydraulic systems to find the failure, not merely the symptom, and the root cause behind it.
Remote First. Whenever Possible.
Many problems can be resolved remotely. We begin with structured remote triage by phone, video, screen sharing or PLC access where applicable; video support requires nothing more than a smartphone on your end. (1)
(1) Availability depends on plant-floor connectivity.
When an on-site visit is warranted, remote triage helps our technician arrive with the right parts, tools and plan.
Support Across Your Entire Operation
Our troubleshooting and diagnostics support includes:
Mechanical, electrical, pneumatic and hydraulic diagnosis
PLC and HMI troubleshooting
Alarm and fault-history analysis
Controls and parameter review
Parameter backup and recovery support
Recurring-failure investigation
Parts, serviceability and recovery planning
When the Same Problems Keep Coming Back
Repeated failures typically occur when underlying causes have not been corrected.
PESCO applies structured methods for identifying root causes, including 5 Whys, Fishbone Analysis and 8D Problem-Solving, to determine why your problems occur, and how to prevent them from recurring.Monitoring data also documents the condition of your equipment over time, strengthening the records behind your preventive maintenance program.
For utilities operating under a consent decree, or preparing for an audit, that continuous record can support maintenance and compliance documentation.
Answers Your Team Can Use
Every service call is also an opportunity to strengthen your in-house capabilities. We explain what failed, why it failed and what your team can watch for, or handle themselves.
We hold nothing back. Plenty of service companies fix the problem but won’t explain it, because explaining it means you might not need them next time. We’d rather be the call you don’t have to make.
We’re always looking for opportunities to help clients fix their own problems whenever possible.
Put an End to This Dismal Story
A machine is down. Your maintenance technician has tried everything. Maybe the OEM has already made repeated visits with suboptimal results, or can’t send anyone until next week, or next month, and you need answers now.
Then you call PESCO. The failure gets diagnosed. The root cause gets corrected, not patched over. Your team walks away knowing what happened, why it happened, and what to watch for next time. And the story ends differently: your equipment running, your people back to work, and a number worth saving.
Where's the Trouble?
Tell us what's failing, what you've already tried, and how the problem is impacting production. We'll help you take the most practical next step.